Frequently Asked Questions

Frequently Asked Questions

What you will study in this course?

  • Spa Management


What we will provide you:

  • CIBTAC overview and assignments guidelines

  • All study materials are provided 

  • PowerPoint presentations.

  • Access to your dedicated tutor through emails, WhatsApp or Google Meet.

  • Support from our in-house admin team all through the duration of the course you have chosen.

  • On completion of all the above: you will be sent an e-certificate also hard copy after CIBTAC sends it to our centre. 


When CIBTAC Assessment will be held:

The portfolio assessment will be commenced twice a year, in April and October.


What does my online course cover?

  • Sales Management

  • Marketing in the Spa and Beauty Sector

  • Public Relations (PR)

  • Quality Spa and Salon Management

  • Health, Safety and Security


Additional units:

  • Guest Service Philosophy

  • Recruiting & Human Resources

  • How to Create a Spa Program

  • Financial Savvy for Spa Managers


How much time do I have to complete my online course?

You can take as much time as you wish. Do you want to work through quickly or slowly?

You should be able to complete it easily in 2 weeks but it really depends on your personal circumstances.

Choose your exam batch, then complete your assignments before that.

How will my course work?

  • You will be contacted by your dedicated Tutor who will guide you through your online course so you are clear what is required at each stage.

  • Your Tutor will plan 5 - 1 hour schedules where you will be working together through your course.

  • These will be training manuals required for your chosen course, video, and PowerPoint presentations.

  • You will need to complete five assignments and submit evidence as the part of your course assessment. 


If you have further questions, please do contact us through email info@balibisa.com. We will be happy to help you.

Good luck!
The BISA Team

CIBTAC Level 4 Diploma in Spa and Salon Management

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  • Download Content - CIBTAC Diploma in Spa and Salon Management Overview
  • Download Content - Spa Management Overview 2

CIBTAC Spa Management - Welcome to Bali BISA

  • Download Content - Bali BISA Course Introduction
  • What you will need for your course?
  • Who Are CIBTAC
  • Frequently Asked Questions

CIBTAC Spa Management - Course Introduction & Portfolio Checklist

  • Download Content - CIBTAC Diploma in Spa and Salon Management Specification
  • Download Content - CIBTAC Diploma in Spa and Salon Management Syllabus
  • Download Content - CIBTAC Diploma in Spa and Salon Management Range Sheet
  • Download Content - CIBTAC Diploma in Spa and Salon Management Portfolio Checklist

CIBTAC Spa Management - T111: Health and Safety & Assignment Seven

  • Download Content - CIBTAC Assignment Seven and marking guide T111
  • Assignment Requirements: Health & Safety
  • CIBTAC H&S Assignment 2021.pdf
  • Download Content - Learning Materials Health & Safety in a Spa
  • Learning Material - The Role of the Health and Safety Supervisor
  • Download Content - Example Risk Assessment 1
  • Download Content - Example Risk Assessment 2
  • Learning Material - Safe Start Up Therapists
  • Learning Material Health and Safety .pdf
  • Health and Safety Quick Quizzes

CIBTAC Spa Management - T113: Marketing and Assignment Ten

  • Download Content - CIBTAC Assignment Ten and marking guide T113
  • Assignment Requirements: Marketing in the hair and beauty sector
  • Download Content - Learning Material Marketing

CIBTAC Spa Management - T114: Salon Management and Assignment Eleven

  • CIBTAC T114 Beauty Therapy Assignment Eleven and Marking guide .pdf
  • Assignment Requirements: T114 Assignment 11
  • Download Content - Learning Materials Salon Management Part 1
  • Download Content - Learning Materials HR Salon Management Part 2
  • Download Content - Learning Materials Salon Management Part 3
  • Download Content - Learning Materials Client Care and Communication Part 4
  • Download Content - Learning Materials Client Records Part 5
  • Download Content - Learning Materials Guest Service Philosophy Part 6
  • Download Content - Learning Materials Training Part 7
  • Download Content - Learning Materials Financial Savvy for Spa Managers Part 8
  • Download Content -Learning Materials Recruiting and Human Resources 1
  • Download Content - Learning Materials Recruiting and Human Resources 2

CIBTAC Spa Management - T115: Sales Management and Assignment Eight

  • Download Content - CIBTAC Assignment Eight and marking guide T115
  • Assessment Requirements T115: Sales Management and Assignment Eight
  • Download Content - Learning Materials Sales Management

CIBTAC Spa Management - T116: Public Relations and Assignment Nine

  • Download Content - CIBTAC Assignment Nine and marking guide T116
  • Assessment Requirements: Public Relations
  • Download Content - Learning Materials Public Relations

CIBTAC Spa Management - Course Feedback

  • Course Feedback

CIBTAC Spa Management - Additional Unit: How to Create a Spa Program

  • Download Content - How to Create a Spa Program

Spa Management - Sample Certificate

  • Sample - BISA Certificate Front
  • Sample - BISA Certificate Back
  • CIBTAC CERTIFICATE